Monumental Mortgage LLC Terms of Service

Effective Date: March 3, 2026

1. Eligibility and Age Restriction By opting into Monumental Mortgage LLC’s text messaging service, you represent that you are at least 18 years of age and have the legal capacity to enter into this agreement. Our services and SMS communications are intended solely for individuals who meet this age requirement. We do not knowingly collect information from or target our messaging to individuals under the age of 18.

2. Program Description By opting in to receive SMS messages from Monumental Mortgage LLC, you agree to receive recurring text messages. These may include:

Inquiry Responses: Direct answers to questions submitted via our website forms.

Lead Follow-up: Ongoing communication to ensure your request for information was fulfilled.

Appointment Reminders: Confirmations and reminders for scheduled consultations or calls.

Service Updates: Important information regarding the services you have requested.

3. Message Frequency Message frequency varies. You will receive messages only as often as is necessary to provide the services you have requested or for the marketing purposes you have consented to.

4. Pricing Disclosure Message and data rates may apply. Please consult your wireless provider for details on your specific text messaging or data plan.

5. How to Opt-Out You can cancel the SMS service at any time. Simply text "STOP" to our phone number. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time.

6. How to Get Help If you are experiencing any issues with the messaging program, you can reply with the keyword "HELP" for more assistance, or you can get help directly at [email protected] or 719-360-4300

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7. Carrier Liability Carriers are not liable for delayed or undelivered messages.

8. Privacy If you have any questions regarding privacy, please read our Privacy Policy: Privacy Policy

Consent to receive automated text messages is not a condition of purchase, nor is it a requirement for loan pre-qualification or approval. You may choose to receive loan updates via email or phone call instead.